Our aunt (100 yrs) was treated with intelligent care and respect despite her being awkward on occasions. Although Care Wyvern only assisted for 1 month we were very pleased and had she not had to go into residential care would have been happy and continued with Care Wyvern. The office staff were excellent every time we rang.
My mother receives fantastic support from Care Wyvern, many of her helpers became good friends. The ability to change care plans quickly from 1 or 2 visits a week to every day was really good. Excellent staff.
Thank you for helping my mum.
The carers who come and prepare food and talk to my mother are all very kind, caring and professional. They leave a note of what has happened during their call, so I can see when I come in if anything unusual happened and how my mother was.
The supervisors are very helpful and supportive and rectify any problems quickly. My mother has dementia and is treated with great respect and gentleness by all the staff. I feel confident that she is in safe hands with them and that they will contact me if there’s anything to do with my mother’s care that I need to be made aware of.
I would like to compliment Care Wyvern as they are motivational and have helped me, as previously I used to feel scared but they will give me time to talk and have discussed with me thought patterns, changing the way I think into a positive and achieving attitude.
Care Wyvern are very caring and they make me feel wanted and they are very helpful when I am ill, which is the time when I really need them.
They are more motivated to help when I am sick. I think the world of Care Wyvern.
The management staff are polite, approachable, helpful and any concerns noted. The care staff are well trained and caring and treat clients with dignity. Leading us to the death of my father, Care Wyvern staff were supportive, understanding and willing to adapt to the changing needs and medication requirements he had.
They are also supportive and encouraging to my mother who is a dementia sufferer and I want the care staff she has come attached to, to continue to deliver personal care to her in her widowhood.
Care Wyvern provided care for my mother over several years. I found them very good and helped very much with extras, arranging tablets, washing, tidying, sitting and talking to my mother, encouraging her to eat and drink more.
Very professional company, good contact with relatives, kept informed of any issues, made good suggestions, always stayed for the full allotted time. In summary, I would highly recommend Care Wyvern.
The carers working for Care Wyvern are very nice and friendly. You feel they have your best interests at heart. It is nice that you are given a rota once a week to tell you who you are having the following week and at what time.