About Us

  • Somerset view by Kevin East

Care Wyvern aims to provide services for people who would like care and support to
remain as independent as possible. We provide domiciliary personal care services in
your own home, at times convenient to you, and in ways you find most agreeable.

Care Wyvern has sound principles for the running of the service. Central to these is
our belief that the rights of our clients are paramount. The company prides itself on providing the very best quality of care in the area and always seeks to accommodate its clients requirements. Care Wyvern knows it is succeeding in this as can be seen from the client survey that is available by client-survey-2016.

Care Wyvern is registered with The Care Quality Commission (CQC) and is accredited with both Somerset and Devon County Councils. Its most recent CQC Inspection showed the company meeting all the required standards, and the Inspection report is available on line from the CQC website

Care Wyvern aims to make the safeguarding of our clients of primary importance. We seek to comply with all legal requirements in our safeguarding practices. We
therefore work closely with the local Safeguarding Adults Board over all issues
relating to the safety of our clients from any kind of harm and the Care Quality
Commission where involved.

All Care Wyvern staff have completed a full induction training programme before commencing work and the majority have completed, or are working towards their NVQ/Diploma qualifications in Care. All staff have also obtained a Disclosure Barring Service (previously an Enhanced Criminal Records Bureau Disclosure). The company is proud that these procedures offer its Clients real assurances and safeguards regarding the quality and integrity of Care Wyvern and its staff.

You can read Care Wyvern’s Statement of purpose below:

Care Wyvern Statement of Purpose V1 1 August 2016

You can read Care Wyvern’s Modern Slavery Statement below:

Care Wyvern’s Slavery statement

Don't just take our word for it...

Our aunt (100 yrs) was treated with intelligent care and respect despite her being awkward on occasions. Although Care Wyvern only assisted for 1 month we were very pleased and had she not had to go into residential care would have been happy and continued with Care Wyvern. The office staff were excellent every time we rang.

 

Mrs D

I would like to compliment Care Wyvern as they are motivational and have helped me, as previously I used to feel scared but they will give me time to talk and have discussed with me thought patterns, changing the way I think into a positive and achieving attitude.
Care Wyvern are very caring and they make me feel wanted and they are very helpful when I am ill, which is the time when I really need them.
They are more motivated to help when I am sick. I think the world of Care Wyvern.

 

Mrs D

The carers who come and prepare food and talk to my mother are all very kind, caring and professional. They leave a note of what has happened during their call, so I can see when I come in if anything unusual happened and how my mother was.

The supervisors are very helpful and supportive and rectify any problems quickly. My mother has dementia and is treated with great respect and gentleness by all the staff. I feel confident that she is in safe hands with them and that they will contact me if there’s anything to do with my mother’s care that I need to be made aware of.

Mrs H

My mother receives fantastic support from Care Wyvern, many of her helpers became good friends. The ability to change care plans quickly from 1 or 2 visits a week to every day was really good. Excellent staff.

Thank you for helping my mum.

Mrs L

Have had first class help from my carer. Sorry to say goodbye to her.

Miss C

Professional yet loving care. Liaised well with the family

Mrs R

The management staff are polite, approachable, helpful and any concerns noted. The care staff are well trained and caring and treat clients with dignity. Leading us to the death of my father, Care Wyvern staff were supportive, understanding and willing to adapt to the changing needs and medication requirements he had. They are also supportive and encouraging to my mother who is a dementia sufferer and I want the care staff she has come attached to, to continue to deliver personal care to her in her widowhood.

Mrs H

I was completely satisfied with the carers who came to me over five days. They were punctual, polite and caring.

Mrs A