Care Wyvern | Home Care Services in Somerset and Taunton
Care Wyvern, previously trading as Carewatch Wyvern until 1st April 2015. Assisting people with home care services in Somerset, Taunton & Mid Devon for the last fifteen years. Offering access to a full range of Domiciliary Care Services. These include Live in Care, all aspects of Personal Care, Night Care, Cooking and Meal Preparation, Shopping and Domestic Assistance as well as Sitting & Companionship/Chaperone services. Priding ourselves on providing the very best quality home care services in Somerset and Taunton. We always seek to accommodate your needs.
We try and keep your very own personalised team of care workers as small as possible. Number of carers would dependent upon the required amount of care needed. However, would need to be big enough to cover sickness, holidays and emergencies. Our staff work alternate weekend, enabling them to build a professional relationship with their client and to maintain consistency for the client. We work towards providing consistent high quality services, as we aim to build a strong relationship with our clients over the long term.
Care Wyvern is registered with The Care Quality Commission (CQC) and is accredited with both Somerset and Devon County Councils. In our recent CQC Inspection, we received a service rating of good. Our Inspection report is available on line from the CQC website.
So we are all back to work this week, making our way through the emails and voice messages that have come in over the Christmas period. There have been several communications for the coordinators to deal with from On Call...
Our aunt (100 yrs) was treated with intelligent care and respect despite her being awkward on occasions. Although Care Wyvern only assisted for 1 month we were very pleased and had she not had to go into residential care would have been happy and continued with Care Wyvern. The office staff were excellent every time we rang.
The management staff are polite, approachable, helpful and any concerns noted. The care staff are well trained and caring and treat clients with dignity. Leading us to the death of my father, Care Wyvern staff were supportive, understanding and willing to adapt to the changing needs and medication requirements he had. They are also supportive and encouraging to my mother who is a dementia sufferer and I want the care staff she has come attached to, to continue to deliver personal care to her in her widowhood.
I was completely satisfied with the carers who came to me over five days. They were punctual, polite and caring.
The carers who come and prepare food and talk to my mother are all very kind, caring and professional. They leave a note of what has happened during their call, so I can see when I come in if anything unusual happened and how my mother was.
The supervisors are very helpful and supportive and rectify any problems quickly. My mother has dementia and is treated with great respect and gentleness by all the staff. I feel confident that she is in safe hands with them and that they will contact me if there’s anything to do with my mother’s care that I need to be made aware of.
Professional yet loving care. Liaised well with the family
I would like to compliment Care Wyvern as they are motivational and have helped me, as previously I used to feel scared but they will give me time to talk and have discussed with me thought patterns, changing the way I think into a positive and achieving attitude. Care Wyvern are very caring and they make me feel wanted and they are very helpful when I am ill, which is the time when I really need them. They are more motivated to help when I am sick. I think the world of Care Wyvern.
My mother receives fantastic support from Care Wyvern, many of her helpers became good friends. The ability to change care plans quickly from 1 or 2 visits a week to every day was really good. Excellent staff.
Thank you for helping my mum.
Have had first class help from my carer. Sorry to say goodbye to her.